> ## Documentation Index
> Fetch the complete documentation index at: https://docs.makemypass.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tickets Management

> This settings page can be accessed by clicking the **Tickets** button on the event page. This opens a modal with all available ticket management settings.

## Adding a New Ticket

<Frame>
  <img src="https://mintcdn.com/makemypass-b52bd2ef/kCtCQLg9U0nHtl8L/images/event/eventPage/tickets/ticketEditTop.png?fit=max&auto=format&n=kCtCQLg9U0nHtl8L&q=85&s=3892d6e8ecd0fdef0e28b092badf3248" className="rounded-lg shadow-md" width="421" height="432" data-path="images/event/eventPage/tickets/ticketEditTop.png" />
</Frame>

* Click the **New Ticket** button on the top-right corner of the modal.
* Enter a **Title** and **Description** in the input fields below the ticket display. both this fields will be shown to the user on the registration page
* Optionally, upload a **custom template** for the ticket. You can also [contact us](mailto:support@example.com) to set up a custom template.

## Ticket Options

The following are the key options available for managing tickets:

### 1. Waitlisting

* Enable **Waitlisting** to require event organizers to manually approve attendees who purchase this ticket from the **View Guests** page.
* Enable **Auto-Waitlisting** to automatically activate waitlisting when a predefined attendee limit is reached.
* Example: If the limit is set to `100`, waitlisting will activate once more than `100` attendees purchase the ticket.

<Info>
  As of now, waitlisting is only available for **Free Tickets**. For paid tickets.
  All attendess who have paid for the ticket will be automatically approved.
</Info>

### 2. Limit Capacity

* Set a maximum number of tickets that can be sold for a specific type.
* Once the limit is reached, no more tickets can be purchased.

<Info>
  Tickets can still be issued manually via the **Invite Guest** option.
</Info>

### 3. Close Ticket

* Stop accepting submissions for a ticket by enabling the **Close Ticket** option.

<Note>
  Each event comes with a **General Ticket** created by default. If only one ticket type exists, it will not appear in the registration form. If multiple tickets are available, users will see an option to select a ticket.
</Note>

## Paid Tickets

* Enable the **Paid Ticket** toggle to set a price for the ticket.
* Fees applicable to each ticket:
  * **Platform Fee:** 4.72%
  * **Gateway Fee:** 2.36%

You can choose to either:

<CardGroup cols={2}>
  <Card title="Collect from User" value="user">
    The extra amount (platform + gateway fees) is collected from the user during registration.
    for this you can enable the **Include Plaform Fee** toggle.
  </Card>

  <Card title="Deduct from Total" value="total">
    The extra amount is deducted from the total amount during the final settlement.
  </Card>
</CardGroup>

<CardGroup cols={1}>
  <Card title="Advanced Ticket Settings" icon="wrench" href="/event/eventPage/advanced-ticket-settings">
    There are some advanced settings that can be configured for the ticket. Such as
    adding custom prefix, number of digits, and ticket code format.
  </Card>
</CardGroup>